How to evaluate your volunteer strategy.

Volunteers rescuing endangered animals

Consider the following questions when evaluating your use of volunteers:

• What tasks are performed by volunteers?
• Is there a coordinator to whom all volunteers report and who assumes full responsibility for them?
• Are the goals, purposes and policies of the volunteer program stated in writing (e.g job descriptions)?
• Is the volunteer program regularly planned,organized and revised with participation from the Board,staff,user and community groups,as necessary?
• Are volunteers given a formal introduction to the organization as well as to their own roles to volunteers?
• On the basis of what criteria are volunteers recruited and placed?
• What training is provided to volunteers?
• Does the organization maintain records on each volunteer?
• What expense does the organization cover for volunteers (e.g transportation, child care)?
• Are volunteers given individual performance evaluations?By whom?, When?
• Do volunteers receive clerical support?Are work space and equipment allotted to them?

Critical areas to look into:

• How good is your organization’s recruitment process?
• Do you know if people are doing the jobs best suited to their skills?
• How can the way you manage your people resource be improved?

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